Insights
What should a company automate first?
How to choose a first automation project based on value, feasibility, risk, and adoption.
The short answer
Start with a process that happens often, consumes meaningful staff time, has a clear owner, and can be measured. Avoid starting with the broadest or most sensitive decision in the company.
What to do next
Map the current workflow before selecting a tool. Record who owns it, how often it happens, where information comes from, what can go wrong, and how success would be measured. That turns a broad AI idea into a business decision.